For direct part sales call (913) 433-2800
Success in the lift equipment business requires service commensurate with the quality of the equipment. Superb service depends on the availability and rapid delivery of genuine parts.
Broderson’s role is to maintain and deliver a comprehensive inventory of genuine Broderson parts to our extensive, elite network of carefully selected, well-trained, full-line, full-service dealers–the tip of the service spear. Supported by an experienced, expert dedicated team, our parts operation empowers dealers to maintain virtually every one of the over 10,000 cranes we’ve made. Brodersons’ legendary longevity means many of these cranes have stood the test of time and have been on the job for generations.
Our commitment to excellence in service support is a core corporate value because the value of our cranes depends on maximizing productive uptime. Getting parts delivered on time minimizes downtime. Technician staffing challenges heighten our sense of urgency. While technicians may be in short supply, it is more important than ever that our parts aren’t.
That’s why we strive for same-day order fulfillment on a 24/7/365 basis. We invested in ensuring ample supply and rapid response to dealer parts orders—building a dedicated, purpose-designed warehouse exclusively for replacement parts, staffing it with industry veterans, and deploying state-of-the-art forecasting, inventory, and fulfillment systems.
The result is a parts powerhouse, which we proudly consider a core competency commensurate with our manufacturing prowess.
The Broderson Tech support team, in partnership with our Dealers, also offers regularly scheduled training classes at the John J. Lanigan, Sr. Training Academy. Please contact your local Sales Representative, or click here to contact.